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Chat widget
Put live chat on your website and make it look and behave the way you want.
Install2
- Add the chat widget to your websiteCreate a website channel, paste its code on every page and check that visitors can chat with your team from the Inbox.
- Install the widget on WordPressAdd the chat widget to a WordPress site with the free Ha Tang Chat plugin, without touching code, and recognise logged-in users.
Customize6
- Change how the widget looksSet the widget's colour, theme, position, launcher button, header, language and the pages it shows on, and check every change in the live preview.
- Greeting and contact buttonsWelcome visitors with a greeting, pop it over the chat button after a few seconds, and offer Zalo, Messenger, call and email buttons in the widget.
- Ask for contact details with the first messageTurn on the contact details form to collect a visitor's name, phone number or email when they send their first message, so you can reach them even after they leave.
- Office hours and offline messagesDecide when the widget shows as online, what visitors see when your team is away, and how you hear about messages that arrive after hours.
- Recognise logged-in usersLet your website tell the widget who a signed-in customer is, so your team sees their name and history and the inbox marks them as verified.
- Show your team what customers did before writingThe inbox shows the pages, app screens and events that led a customer to write, plus details your website or app sends about them.
Troubleshooting1
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