Work in several businesses
One Ha Tang account can work at several businesses. Switch between them from the business menu or with ⌘K, and create a new one.
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On this page
Your Ha Tang account can belong to several businesses: your own shops, or the clients you run support for if you are an agency. Each business is completely separate, with its own modules, customers, conversations, employees, API keys and settings. Your role can be different in each one, for example owner of your shop and member at a client's.
See which business you are in
The business menu at the top of the sidebar shows the business's name and your role there, for example You are Owner. The business is also part of every dashboard link: app.hatang.dev/<business address>/.... A link copied from one business always opens that business.
Switch to another business
- Click the business menu at the top of the sidebar.
- Under Businesses, click the business you want.
The dashboard opens the same section in the other business: if you were in the inbox, you land in that business's inbox.
Faster: press ⌘K (Ctrl+K on Windows), type part of the business name and pick Switch to ….
Ha Tang remembers the business you used last and opens it the next time you sign in.
Create another business
Do this when you start a new shop or brand that should keep its own data and staff.
- Open the business menu and click New business.
- Type the Business name.
- Tick the Modules it needs. You can change them later.
- Click Create business.
You become the new business's owner, and the dashboard switches to it. Invite its employees from Settings → Employees (Invite employees).
On your phone and Mac
In the Ha Tang app for iPhone and Android, open More, then Switch business (shown when you belong to more than one). The apps show the businesses you belong to; you create new businesses in the dashboard, or in the Android app.
Troubleshooting
| Problem | Cause | What to do |
|---|---|---|
| A business you work at is missing from the menu | You were removed from it, or the invitation was never accepted | Ask its owner to invite you again |
| A link from a colleague opens the wrong business, or shows Page not found | The business changed its address, or you do not work there | Ask for a new link; check the business menu |
| You switched, but a page says Module is turned off | That business has the module off | An owner or admin turns it on (Turn modules on and off) |
Useful next steps
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Related articles
- Business settingsChange your business's name, its address in dashboard links and its logo, and choose which modules are on.
- Find your way around the dashboardThe sidebar, the business and app menus, the search box (⌘K) and your account menu - where everything is in Ha Tang.
- Create your account and businessSign up with your email in a minute, name your business and pick the modules you need. No password and no card required to start.
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