Your product catalog

The catalog is the list of what you sell, inside Ha Tang. Once it is there, agents send products to customers as cards in any chat, build orders from it in a few clicks, and the AI assistant answers price and stock questions from it instead of guessing.

The catalog lives in the Products app, under Products → Catalog. You need View access to Products to see it and Work access to add or change products.

Import your catalog

You rarely need to type products one by one. The import box at the top of Products → Catalog has three tabs:

CSV / Excel export

1. In Excel, save your product list as CSV UTF-8. The first row must be the column names.
2. Click CSV / Excel export, then choose the file, or paste the rows into the box.
3. Click Import.

Recognized columns, in Vietnamese or English: Tên sản phẩm (name, required), SKU, Giá (price), Giá gốc (compare-at price), Ảnh (image link), Link (product page), Danh mục (category), Tồn kho (stock), Mô tả (description). Other columns are ignored. Prices may be written as 199000, 199.000 or 199,000 đ.

A row with a SKU that already exists updates that product instead of adding a second one.

Google Sheet link

1. In Google Sheets, click Share and set the link to "Anyone with the link can view".
2. Click Google Sheet link, paste the link and click Import.

The sheet uses the same columns as a CSV file. To pick up changes, import the same link again: products are updated, and products you deleted from the sheet are hidden in Ha Tang (not deleted).

Scan my website

If your shop runs on Haravan, Sapo, Shopify or WooCommerce, or any site that publishes schema.org product data (the data Google Shopping reads), Ha Tang can read the products straight from your pages.

1. Click Scan my website and type your shop's address.
2. Leave Large site: scan in the background on for a shop with many pages.
3. Click Import.

Ha Tang reads up to 60 pages. In the background, products appear while pages are read. Scanning again updates them and hides products no longer on the site.

After each import Ha Tang says how many products were added, updated and hidden.

Add or edit a product by hand

Click Add product, or a product's name to edit it.

Click Save. Delete removes the product for good; past orders keep their lines.

Sold in your mobile app

If you sell digital goods inside your own app, App Store and Google Play require their in-app purchase. Open Prices on the App Store and Google Play and enter the product ID, price and currency you set in App Store Connect and the Play Console. Customers inside your app see that store's price; see Selling software, subscriptions and in-app purchases. When a customer taps Buy on the card in your app, the app receives these ids to start the store purchase. Your developers set this up with the Ha Tang SDK: see the SDK guides.

Hide or show products

In the list, Hide and Show switch a product's visibility. Hidden products stay in the list, greyed out, but agents cannot pick them and the AI does not offer them. Filter the list with Visible & hidden, Any category and the search box.

Tips

• Write descriptions for customers, not for the warehouse: origin, taste, size, who it suits. The AI answers with them.
• Keep stock up to date, or leave it blank. A wrong stock count is worse than none.
• Use the same SKUs as in your sales software, so a re-import from its export updates everything at once.