chat.message.created
Webhook
A public message was posted by the customer, an agent, the AI assistant or a flow. Internal notes do not fire it.
Delivered as a signed POST to your endpoint with svix-id, svix-timestamp and svix-signature headers (also sent as webhook-*). Answer with any 2xx within 15 seconds; failures are retried.
Request
Responses
- 200
Acknowledge with any 2xx status. Anything else (or no answer) is retried.