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chat.message.created

Webhook 

A public message was posted by the customer, an agent, the AI assistant or a flow. Internal notes do not fire it.

Delivered as a signed POST to your endpoint with svix-id, svix-timestamp and svix-signature headers (also sent as webhook-*). Answer with any 2xx within 15 seconds; failures are retried.

Request​

Responses​

Acknowledge with any 2xx status. Anything else (or no answer) is retried.