Add a canned response: the agent's own, or the team's with `shared` (chat:manage). An empty shortcut is made from the title
POST/agent/canned
Add a canned response: the agent's own, or the team's with shared (chat:manage). An empty shortcut is made from the title
Request
Responses
- 201
- 403
- 409
OK
Needs chat:reply, or chat:manage to share
Shortcut taken