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References
REST API
Chat gateway API
Webhook events
Realtime protocol
Errors
Limits

Chat gateway API
Agent
Canned responses: the agent's own (private) ones first, then the team's

Canned responses: the agent's own (private) ones first, then the team's

GET /agent/canned

Canned responses: the agent's own (private) ones first, then the team's

Responses

200

OK

Change mute, event kinds, quiet hours or time zone for this phone

Add a canned response: the agent's own, or the team's with `shared` (chat:manage). An empty shortcut is made from the title

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