Availability

@Serializable

data class Availability(val online: Boolean = false, val withinHours: Boolean = true, val nextOpenAt: Instant? = null, val agentsOnline: Int = 0)

Whether the team can answer right now.

Constructors

constructor(online: Boolean = false, withinHours: Boolean = true, nextOpenAt: Instant? = null, agentsOnline: Int = 0)

@SerialName(value = "agents_online")

Number of agents online.

@SerialName(value = "next_open_at")

When office hours next start.

val online: Boolean = false

Someone (or the bot) can reply now.

@SerialName(value = "within_hours")

Inside office hours.