# First steps with Email

Verify your domain, send a test email, and get ready for order emails and newsletters from your own address.

The Email module sends email from your own domain, for example `no-reply@mochuong.vn` for order confirmations and `tin@mochuong.vn` for newsletters. To protect your reputation, mailbox providers only trust email from a domain that proves it allows Ha Tang to send for it. So the first step is always your domain. You need **Email: Manage**, or to be an owner or admin.

Before you start, make sure **Email** is on in **Settings → Business settings → Modules** ([Turn modules on and off](https://hatang.dev/help/getting-started/modules)).

## 1. Add your domain

1. Open **Email → Domains**.
2. Under **Domain**, type a domain you own. A subdomain such as `mail.mochuong.vn` is a good choice: it keeps the reputation of your main domain separate.
3. Click **Add domain**.

![Email → Domains](https://hatang.dev/help/img/en/getting-started/email-domains.webp)

Ha Tang shows the DNS records to add at the company where you bought the domain (DKIM, SPF and a return path). [Add and verify a domain](https://hatang.dev/help/email/add-domain) explains each record, and [DNS by provider](https://hatang.dev/help/email/dns-by-provider) shows where to paste them at common Vietnamese providers.

## 2. Wait for verification

Once the records are published, the domain's **Status** changes from **Pending** to **Verified**. How long it takes depends on your DNS provider; Ha Tang keeps checking. You cannot send from the domain before it is verified.

## 3. Send a test email

Open the domain and click **Send test email** to send a message to yourself. Check that it arrives in your inbox and not in spam. If it lands in spam, see [Keep your email out of spam](https://hatang.dev/help/email/deliverability).

## 4. Choose what you will send

| You want to… | Next |
|---|---|
| Send order confirmations, password resets or receipts from your website or shop system | Ask your developer to create an API key ([API keys](https://hatang.dev/help/integrations/api-keys)) or use the [SMTP relay](https://hatang.dev/help/email/smtp-relay) |
| Design reusable emails | [Templates](https://hatang.dev/help/email/templates) |
| Keep a list of customers who agreed to hear from you | [Contacts and audiences](https://hatang.dev/help/email/contacts-and-audiences) |
| Send a newsletter or a promotion | [Broadcasts](https://hatang.dev/help/email/broadcasts) |
| Send a series of emails automatically, such as a welcome series | [Automations](https://hatang.dev/help/email/automations) |

## 5. Keep an eye on results

**Email → Metrics** shows deliveries, opens, clicks, bounces and complaints. Addresses that bounce or complain are added to your suppression list so you do not keep sending to them ([Suppressions and bounces](https://hatang.dev/help/email/suppressions-and-bounces)). The **Emails today** counter at the bottom of the Email menu shows how much of your daily sending you have used.

> [!TIP]
> Only send marketing email to people who agreed to receive it, and keep the unsubscribe link. Vietnamese rules on advertising messages expect both, and they are the best protection for your domain's reputation.